Performance Management

Most organizations would greatly benefit from a comprehensive IT performance management program. This effort will allow IT leadership to have increased visibility into the performance of its IT assets and projects, in order to make sound investment and management decisions. Furthermore, once the performance metrics have been clearly defined and communicated, the entire IT organization will be able to monitor results, take corrective action when necessary, and deliver improved performance to maximize returns on IT investments.

This increased visibility will enable management to:

  • Analyze IT assets based on function, cost, performance, and contribution towards overall strategic goals and objectives
  • Highlight potential problems in IT performance before they can produce a negative impact
  • Identify IT assets and projects that provide minimal value and have limited or no impact on the overall delivery of information and services
  • Make intelligent decisions from this information, in order to strengthen and optimize the portfolio of IT assets

 
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